Shipping Policy
At Redemption Clothing, we strive to provide fast and reliable shipping to ensure that you receive your orders in a timely manner. Please read the following shipping policy to understand how we process and deliver your purchases.
Order Processing Time: Orders are typically processed and shipped within 5-7 business days after payment is received. Please note that orders placed on weekends or holidays will be processed on the following business day.
Shipping costs and delivery times vary depending on the shipping method selected and the destination address. You can view the estimated shipping costs and delivery times during the checkout process.
International Shipping: We ship to select international destinations. International shipping rates and delivery times vary depending on the destination country. Please note that customs duties, taxes, and fees may apply to international orders, and customers are responsible for any additional charges incurred.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
Shipping Restrictions: Please be aware that certain items may be subject to shipping restrictions or regulations based on the destination country or shipping method selected. We reserve the right to cancel orders for restricted items or destinations and issue a refund if necessary.
Shipping Address: Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Issues: In the event of a delivery issue or if your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@redemptionclothing.co. Our dedicated customer service team is here to assist you.